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Congress Frequently Asked Questions
General Information
| Q1. | What is the dress attire? |
Registration and PIN Numbers
Payment
Cancellations / Refunds
Downloading Content
| Q1. | How can I download the slide presentations from the congress? |
| Q2. | How do I get copies of the white papers? |
| Q3. | How do I apply to be a presenter? |
Professional Development Units
| Q1. | How many PDUs will I receive for attending Global Congress activities? |
| Q2. | Can PMI arrange for my hotel accommodations? |
General Information
| Q1. | What is the dress attire? |
| A1. | Business attire is appropriate for all congress attendees. A reminder: Meeting room temperatures and personal comfort preferences vary widely. Since meeting rooms always seem to be cold, please bring either a jacket or a sweater. Back to Top |
Registration and PIN Numbers
| Q1. | Where do I use my PIN Number? |
| A1. | Your individual PIN can be used to access Meet the Attendees sections on the PMI website. It can also be used to make changes to your existing housing reservation. Back to Top |
| Q2. | Where can I find my PIN Number? |
| A2. | The PIN number was provided on your Statement/Tax Invoice below the barcode of your badge information. The PIN number must be entered exactly as it appears below the barcode of your badge and must include hyphen(s). Back to Top |
| Q3. | I registered on site for the congress and did not get a PIN number at that time. |
| A3. | PIN numbers for those who registered on site will be e-mailed to the e-mail address on record. Back to Top |
| Q4. | Can I join PMI and register for the congress at the same time? |
| A4. | Yes. Complete the new member application on the registration form and add payment to your congress registration fee. While this will immediately entitle you to PMI member rates for congress registration, please be aware that your membership benefits will not begin until payment has been received and your application has been processed by PMI. If you are a Canadian resident, your membership fees are subject to Canadian taxes. Please fax or mail your registration form with payment or register online. A tax table is included on the print registration form. All fax and mail information is listed on the registration form. If you are a student, you must submit proof of enrolment with your membership application. Do not register online. Please fax or mail your registration form with payment. All fax and mail information is listed on the registration form. Back to Top |
| Q5. | It is time for me to renew my PMI membership. (Or, I’ve let my PMI membership lapse and I would like to rejoin now.) Can I do that on the congress registration form? |
| A5. | Yes. On the membership application section of the congress registration form, where it states “New Member Fee” write over it “Renew” or “Rejoin” whichever may be the case in your situation. If you are a Canadian resident, your membership fees are subject to Canadian taxes. Please fax or mail your registration form with payment. All fax and mail information is listed on the registration form. Back to Top |
| Q6. | Will I receive a registration confirmation letter? |
| A6. | An e-mail confirmation will be sent to all those attendees and exhibitors who provide an e-mail address. If an e-mail address is not provided it should be faxed. If the attendee provides neither it will be mailed. Registration must be complete – this means payment in full or a purchase order. POs are accepted on a case-by-case basis. Back to Top |
| Q7. | How will I receive my name badge? |
| A7. | You may pick up your name badge on site at the congress registration desk. Back to Top |
| Q8. | What are the fees for guests and who can register as a guest? |
| A8. | Only non-PMI members may register as a guest of an attendee. Click here to view fees. Back to Top |
| Q9. | I am a student, how do I register? |
| A9. | Students must submit proof of full-time enrolment in a degree-granting programme at an accredited, or globally equivalent, college/university with their registration. Students are not able to register via the Web. Back to Top |
Payment
| Q1. | Are discounts available for more than one person from an organisation attending the congress? |
A1. |
Group discounts are available for companies/entities of more than 10 people. Please contact PMI directly for more information. Back to Top |
| Q2. | Are scholarships available for congress? |
| A2. | No, unfortunately not. However, student discounts are available. Back to Top |
| Q3. | Are student discounts available for congress? |
| A3. | Yes. Please refer to the congress registration rates for prices and requirements. Back to Top |
| Q4. | How do I obtain a receipt for my registration fee? |
| A4. | You will receive a confirmation letter via e-mail once your registration is paid in full. This confirmation also serves as your receipt. Back to Top |
| Q5. | Must I pay a cancellation fee? |
| A5. | In fairness to all congress participants, it is necessary to charge a cancellation fee when a participant cancels his/her attendance prior to the congress. Please see our cancellation policy for associated fees. Back to Top |
| Q6. | Can I use a purchase order or be invoiced for my congress? |
| A6. | Purchase orders can only be used for government employees. Back to Top |
| Q7. | What types of payment methods are accepted? |
| A7. |
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| Q8. | Who do I contact with questions on my congress bill? |
| A8. | For billing errors and questions, please call 1 866 812 3790 (within the United States or Canada only) or +1 905 817 2807 (from all other locations) or e-mail your inquiries to info@pmireg.com. Back to Top |
Cancellations / Refunds
| Q1. | I registered, but I cannot come to the congress. What is the cancellation policy? |
A1. |
Full refunds, less US $15.00 processing fee per registrant will be granted for cancellations received in writing prior to 1 February 2010. Refunds less US $25.00 per registrant will be granted to written requests received between 2 February 2010 and 14 February 2010, but registration substitutions may be made in writing without penalty. If a nonmember substitutes for a member, nonmember rates are applied. All written requests should be faxed to: 1 877 969 9092. All applicable refunds will be issued following the close of PMI Global Congress 2010—Asia Pacific. Refunds will not be given to those registrants who do not attend without advance cancellation notice. No refunds will be granted after 14 February 2010. |
| Q2. | I registered, but I cannot attend. Can I send a substitute in my place? |
| A2. | Yes. Registration substitutions may be made in writing without penalty. If a nonmember substitutes for a PMI member, nonmember rates are applied. All written requests must be faxed to 1 877 969 9092. All applicable refunds will be issued following the close of the congress. Refunds will not be given to individuals who register and pay but do not attend. Back to Top |
| Q3. | Can I cancel on behalf of someone else? |
| A3. | We are sorry, but unfortunately verification in writing from the attendee must be received for cancellation. Back to Top |
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| Q4. | How will my congress fees be refunded? |
A4. |
Your congress registration fees will be refunded by the same method in which you paid them. If you paid with a credit card, your credit card will be refunded. If you paid by check (company or personal) your refund will be issued by check. Back to Top |
Downloading Content
| Q1. | How can I download the slide presentations from the congress? |
| A1. | Slides are available to and for the use of registered congress attendees only. They are available approximately two weeks before the congress and six weeks after the end of the congress. Back to Top |
| Q2. | How do I get copies of the white papers? |
| A2. | White papers are available on the CD of proceedings provided to registered congress attendees only and may also be downloaded approximately two weeks prior to congress. Back to Top |
| Q3. | How do I apply to be a presenter? |
| A3. | Apply to be a presenter here. Back to Top |
Professional Development Units
| Q1. | How many PDUs will I receive for attending global congress activities? |
| A1. | The number of PDUs awarded varies for each congress. Visit the PDU page for more information. Congress specific information can be found on the PDU calculation worksheet in the Event Guide distributed at congress. Back to Top |
| Q2. | Can PMI arrange for my hotel accommodations? |
| A2. | A group room block has been secured at the Crown Promenade Hotel. To make your housing arrangements on-line, please go directly to the Crown Promenade to receive the PMI group rate. You may also secure your housing by contacting the Crown via email reservations@crownpromenade.com.au or phone +61 03 9292 6688. Back to Top |
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