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Congress Frequently Asked Questions
General Information
| Q1. | What is the dress attire? |
| Q2. | Can PMI arrange for my hotel accommodations? |
Registration and PINs
Payment
Cancellations / Refunds
Downloading Content
| Q1. | How can I download the slide presentations from the congress? |
| Q2. | How do I get copies of the white papers? |
| Q3. | How do I apply to be a presenter? |
Professional Development Units
| Q1. | How many PDUs will I receive for attending global congress activities? |
| Q2. | How do I claim PDUs for the congress? How do I file for PDUs? |
General Information
| Q1. | What is the dress attire? |
| A1. | Business attire is appropriate for all congress attendees. Because meeting rooms often are cold, you may wish to bring either a jacket or a sweater. Back to Top |
| Q2. | Can PMI arrange for my hotel accommodations? |
| A2. | You may reserve your hotel accommodations through the housing link provided in your statement page. You may also go directly to the Meliá Milano hotel website. Back to Top |
Registration and PINs
| Q1. | Where do I use my PIN? |
| A1. | Your individual PIN can be used to access the Meet the Attendees section on the PMI website. It can also be used to make changes to registration details. Back to Top |
| Q2. | Where can I find my PIN? |
| A2. | The PIN was provided on your Registration Confirmation at the top right of the form and on your Statement/Tax Invoice. Back to Top |
| Q3. | I registered on site for the congress and did not get a PIN at that time. |
| A3. | A PIN for those who registered on site will be emailed to the e-mail address on record. Back to Top |
| Q4. | Can I join PMI and register for the congress at the same time? |
| A4. | Yes. Complete the new member application on the registration form and add payment to your congress registration fee. While this will immediately entitle you to PMI member rates for congress registration, please be aware that your membership benefits will not begin until payment has been received and your application has been processed by PMI. Canadian Tax Calculation (For All Membership Dues and Fees Only) In accordance with Canadian tax law, taxes are collected on member dues and application fees relating to PMI and the following Canadian chapters: Canada’s Technology Triangle (CTT), Lakeshore, Levis, Manitoba, Montreal, Northern Alberta, Nova Scotia, Ottawa Valley, Regina/S. Saskatchewan, Southern Alberta, South Western Ontario, Southern Ontario, Southwestern Ontario, Canadian West Coast and Vancouver Island. The rate of tax and the total amount that you owe will vary depending on the province where you have permanent residency. Tax calculations by province are 13 percent for New Brunswick, Newfoundland/Labrador, Nova Scotia; 12.88 percent for Quebec; and 5 percent for all other provinces. Please note that if your employer is paying for your membership and has been granted tax-exempt status by the appropriate Canadian tax authorities, you cannot register online. Please fax or mail your event registration form, member application form and tax-exempt certification meeting the specifications of the Canadian government to +1 877 969 9092. If you are a student, you must submit proof of full-time enrollment in a degree-granting programme at an accredited or globally equivalent college/university with your registration form and membership application. Please fax your registration form with payment information to +1 877 969 9092. Do not register online. Back to Top |
| Q5. | It is time for me to renew my PMI membership. (Or, I have let my PMI membership lapse and I would like to rejoin now.) Can I do that on the congress registration form? |
| A5. | Yes. On the membership application section of the congress registration form, where it states “New Member Fee” write over it “Renew” or “Rejoin” whichever is the case in your situation. If you are a Canadian resident, your membership fees are subject to Canadian taxes. Canadian Tax Calculation (For All Membership Dues and Fees Only) In accordance with Canadian tax law, taxes are collected on member dues and application fees relating to PMI and the following Canadian chapters: Canada’s Technology Triangle (CTT), Lakeshore, Levis, Manitoba, Montreal, Northern Alberta, Nova Scotia, Ottawa Valley, Regina/S. Saskatchewan, Southern Alberta, South Western Ontario, Southern Ontario, Southwestern Ontario, Canadian West Coast and Vancouver Island. The rate of tax and the total amount that you owe will vary depending on the province where you have permanent residency. Tax calculations by province are 13 percent for New Brunswick, Newfoundland/Labrador, Nova Scotia; 12.88 percent for Quebec; and 5 percent for all other provinces. Please note that if your employer is paying for your membership and has been granted tax-exempt status by the appropriate Canadian tax authorities, you cannot register online. Please fax or mail your event registration form, member application form and tax-exempt certification meeting the specifications of the Canadian government to +1 877 969 9092. Back to Top |
| Q6. | Will I receive a registration confirmation letter? |
| A6. | If you register online, an e-mail confirmation will be sent immediately to the e-mail address provided during the time of registration. If you fax your registration, your confirmation will be e-mailed within three to four business days of receipt. If e-mail is not provided, confirmation will be faxed. If neither e-mail nor fax is provided, confirmation will be mailed to the street address provided on your registration form. Back to Top |
| Q7. | How will I receive my name badge and congress materials? |
| A7. | You may pick up your name badge and congress materials on-site at the congress registration desk located at the Milano Convention Centre. Back to Top |
| Q8. | What are the fees for guests and who can register as a guest? |
| A8. | Only non-PMI members may register as a guest of an attendee. Click here to view fees. Back to Top |
| Q9. | I am a student, how do I register? |
| A9. | If you are a student, you must submit proof of full-time enrollment in a degree-granting programme at an accredited or globally equivalent college/university along with your registration form and membership application. Please fax your registration form with payment information to +1 877 969 9092. Do not register online. Back to Top |
Payment
| Q1. | Are group discounts available for more than one person from an organisation attending the congress? |
| A1. | Yes, PMI offers a group discount of one complimentary registration for every ten registered attendees from the same organisation. Back to Top |
| Q2. | Are scholarships available for congress? |
| A2. | No, unfortunately not. However, student discounts are available. Back to Top |
| Q3. | Are student discounts available for congress? |
| A3. | Yes. Please refer to the congress registration rates for prices and requirements. Back to Top |
| Q4. | How do I obtain a receipt for my registration fee? |
| A4. | You will receive a confirmation letter via e-mail once your registration is paid in full. This confirmation also serves as your receipt. Back to Top |
| Q5. | Must I pay a cancellation fee? |
| A5. | In fairness to all congress participants, it is necessary to charge a cancellation fee when a participant cancels his/her attendance prior to the congress. Please see our cancellation policy for fees associated with canceling. Back to Top |
| Q6. | Can I use a purchase order or be invoiced for my congress? |
| A6. | If this is the only payment method available to you, please contact PMI for purchase order approval. Back to Top |
| Q7. | What types of payment methods are accepted? |
| A7. |
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| Q8. | Who do I contact with questions about my congress invoice? |
| A8. | For invoice questions, please call 1 866 812 3790 (within the United States only) or +1 905 593 3040 (from all other locations) or e-mail your inquiries to info@pmireg.com . Back to Top |
Cancellations / Refunds
| Q1. | I registered, but I cannot come to the congress. What is the cancellation policy? |
| A1. | Full refunds, less €35.00 processing fee per registrant will be granted for cancellations received in writing prior to 23 April 2010. Refunds less €70.00 per registrant will be granted to written requests received between 24 April and 1 May 2010, but registration substitutions may be made in writing without penalty. If a nonmember substitutes for a member, nonmember rates are applied. All written requests should be faxed to +1 877 969 9092. All applicable refunds will be issued following the close of PMI Global Congress 2010—EMEA. Refunds will not be given to those registrants who do not attend without advance cancellation notice. No refunds will be granted after 2 May 2010. Back to Top |
| Q2. | I registered, but I cannot attend. Can I send a substitute in my place? |
| A2. | Yes. Registration substitutions may be made in writing without penalty. If a nonmember substitutes for a PMI member, nonmember rates are applied. All written requests must be faxed to +1 877 969 9092. All applicable refunds will be issued following the close of PMI Global Congress 2010—EMEA. Refunds will not be given to individuals who register and pay but do not attend. Back to Top |
| Q3. | Can I cancel on behalf of someone else? |
| A3. | We are sorry, but unfortunately, verification in writing from the attendee must be received for cancellation. Back to Top |
| Q4. | How will my congress fees be refunded? |
| A4. | Your congress registration fees will be refunded by the same method in which you paid. All applicable funds will be issued following the close of PMI Global Congress 2010—EMEA. Refunds will not be given to individuals who register and pay but do not attend. Back to Top |
Downloading Content
| Q1. | How can I download the slide presentations from the congress? |
| A1. | Slides are available to and for the use of registered congress attendees only. They are available approximately two weeks before the congress and until 30 days after the end of the congress.
Back to Top |
| Q2. | How do I get copies of the white papers? |
| A2. | White papers are available on the CD of Proceedings provided to registered congress attendees only and may also be downloaded approximately two weeks prior to congress. Back to Top |
| Q3. | How do I apply to be a presenter? |
| A3. | Here is the power point presentation on “How to apply to be a presenter for the congress”. Back to Top |
Professional Development Units
| Q1. | How many PDUs will I receive for attending global congress activities? |
| A1. | The number of PDUs awarded varies for each congress. Congress specific information can be found on the PDU calculation worksheet distributed at congress. Back to Top |
| Q2. | How do I claim PDUs for the congress? How do I file for PDUs? |
| A2. | Here is a presentation on ‘How I file for PDUs from the congress’. Back to Top |
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