| Q1. |
Where do I use my PIN Number? |
A1. |
Your individual PIN can be used to access Meet the Attendees sections on the PMI website. It can also be used to make changes to your existing housing reservation.
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Q2. |
Where can I find my PIN Number? |
A2. |
The PIN number was provided on your Registration Confirmation at the top right of the form and on the Registration Acknowledgement below the table of information on your registration.
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Q3. |
I registered on site for the congress and did not get a PIN number at that time. |
A3. |
PIN numbers for those who registered on site will be emailed to the email address on record.
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Q4. |
Can I join PMI and register for the congress at the same time? |
A4. |
Yes. Complete the new member application on the registration form and add payment to your congress registration fee. While this will immediately entitle you to PMI member rates for congress registration, please be aware that your membership benefits will not begin until payment has been received and your application has been processed by PMI.
If you are a Canadian resident, your membership fees are subject to Canadian taxes. Please fax or mail your registration form with payment or register online. A tax table in included on the print registration form. All fax and mail information is listed on the registration form.
If you are a student, you must submit proof of enrollment with your membership application. Do not register online. Please fax or mail your registration form with payment. All fax and mail information is listed on the registration form.
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Q5. |
It is time for me to renew my PMI membership. (Or, I’ve let my PMI membership lapse and I would like to rejoin now.) Can I do that on the congress registration form? |
A5. |
Yes. On the membership application section of the congress registration form, where it states “New Member Fee” write over it “Renew” or “Rejoin” whichever may the case in your situation.
If you are a Canadian resident, your membership fees are subject to Canadian taxes. Please fax or mail your registration form with payment. All fax and mail information is listed on the registration form.
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Q6. |
Will I receive a registration confirmation letter? |
A6. |
An email confirmation will be sent to all those attendees and exhibitors who provide an email address. If an email address is not provided it should be faxed. If the attendee provides neither it will be mailed. Registration must be complete – this means payment in full or a purchase order. POs are accepted on a case-by-case basis.
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Q7. |
How will I receive my name badge and tickets? |
A7. |
Name badges and tickets will be mailed in advance to program attendees except for one-day registrants. One-day badges will need to be picked up on site on the actual day of the one-day program.
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Q8. |
What are the fees for guests and who can register as a guest? |
A8. |
Only non-PMI members may register as a guest of an attendee. The guest fee is
$50.00 per reception for advanced registration, or $60.00 per reception for
on-site registration.
Only individuals who are not PMI members themselves
may register as a guest of an attendee. All attendees (PMI members and
non-members alike) must pay the registration fee(s) for their guests. Guest
registration entitles the bearer access to Monday or Tuesday evening only.
If your guest is accompanying you to both the Monday and Tuesday evening
receptions, you must register and pay for each reception.
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Q9. |
I am a student, how do I register? |
A9. |
Students must submit proof of full-time enrollment in a degree-granting program at an accredited, or globally equivalent, college/university with their registration. Students are not able to register via the Web.
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Q10. |
Is there cost involved to attend the Awards Ceremony and Reception? |
A10. |
Attendance for the awards ceremony is free and is open to all. Attendance for the reception is open to all those who attend the awards ceremony. Attendees must register in advance, as space is limited.
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| Q1. |
Are discounts available for more than one person from an organization attending the congress? |
A1. |
No, unfortunately attendees must register individually.
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Q2. |
Are scholarships available for congress? |
A2. |
No, unfortunately not. However, student discounts are available.
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Q3. |
Are student discounts available for congress? |
A3. |
Yes. Please refer to the congress registration rates for prices and requirements.
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Q4. |
How do I obtain a receipt for my registration fee? |
A4. |
You will receive a confirmation letter via e-mail once your registration is paid in full. This confirmation also serves as your receipt.
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Q5. |
Must I pay a cancellation fee? |
A5. |
In fairness to all congress participants, it is necessary to charge a cancellation fee when a participant cancels his/her attendance prior to the congress. Please see our cancellation policy for fees associated.
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Q6. |
Can I use a purchase order or be invoiced for my congress? |
A6. |
If this is the only payment method available to you, please contact PMI for purchase order approval.
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Q7. |
What types of payment methods are accepted? |
A7. |
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Check made payable to PMI
- Cash – onsite only
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Q8. |
Who do I contact with questions on my congress bill? |
A8. |
For billing errors and questions, please call
866-812-3790 (within the United States only) or +1-905-817-2807
(from all other locations) or e-mail your inquiries to
info@pmi.org.
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| Q1. |
I registered, but I cannot come to the congress. What is the cancellation policy? |
A1. |
Full refunds, less $15.00 (US) processing fee per registrant will be granted for cancellations received in writing prior to 28 July 2008. Refunds less $25.00 (US) per registrant will be granted to written requests received between 29 July 2008 and 8 August 2008, but registration substitutions may be made in writing without penalty. If a nonmember substitutes for a member, nonmember rates are applied. All written requests should be faxed to: +1-905-812-3714. All applicable refunds will be issued following the close of PMI Global Congress 2008–Latin America. Refunds will not be given to those registrants who do not attend without advance cancellation notice. No refunds will be granted after 8 August 2008.
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Q2. |
I registered, but I cannot attend. Can I send a substitute in my place? |
A2. |
Yes. Registration substitutions may be made in writing without penalty. If a nonmember substitutes for a PMI member, nonmember rates are applied. All written requests must be faxed to +1-905-812-3714. All applicable refunds will be issued following the close of the congress. Refunds will not be given to individuals who register and pay but do not attend.
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Q3. |
Can I cancel on behalf of someone else? |
A3. |
We’re sorry, but unfortunately verification in writing from the attendee must be received for cancellation.
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Q4. |
How will my congress fees be refunded? |
A4. |
Your congress registration fees will be refunded by the same method in which you paid them. If you paid with a credit card, your credit card will be refunded. If you paid by check (company or personal) your refund will be issued by check.
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