Learning Objectives

• Define and differentiate each ability of a project master.
• Forge resilient project teams using 7C approach.
• Coach exceptional performance – doing the right things, the right way, at the right time – again, and again.
• Employ eleven step performance analysis to identify the correct coaching technique to use.
• Use the eight step coaching process to change performance.

Forge resilient and agile teams to meet customer demands. Diagnose problems, improve project performance and intervene using the proper tool. Challenge performance deviation; teach knowledge; guide technical and team skills; mentor social and political skills; steward success; sanction failure. Be a project master … produce results for people, with people, under the most difficult conditions.