This presentation framework explores three essential mindsets and related skills for building trust, managing conflict and achieving commitment. A leader’s ability to influence others correlates to interpersonal skill proficiency. "Soft-skills" are required to competently manage chaos created by the “Crazy-Makers.” These interpersonal skills help leaders work harmoniously with the “Crazy-Makers.”
Phil Bristol is a graduate of the PMI Leadership Institute Master Class 2010 and a frequent speaker at PMI global congresses and PMI Leadership Institute meetings. In 1999, he was a founder of the PMI Silicon Valley Chapter. He has over 35 years of business experience with a focus on strategic planning, business process improvement, enterprise-wide project management and leadership development. His presentations and workshops on “Speak The Language Of Leadership” and “Leadership & Self-Deception” are acclaimed by executives worldwide. He is a Certified Management Consultant (CMC), credentialed Project Management Professional (PMP®), credentialed Scheduling Professional (PMI-SP®), Certified Professional Behavioral Analyst, Certified Professional Motivators Analyst, Certified Professional Hartman Dimensions Analyst, Certified Professional Emotional Quotient Analyst, Certified Arbinger Executive Coach, Certified Arbinger Facilitator and a member of the Institute of Management Consultants.