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Frequently Asked Questions
General Information
| Q1. | What is the dress attire? |
Registration and PIN Numbers
Payment
Cancellations / Refunds
Downloading Content
| Q1. | How can I download the slide presentations from the congress? |
| Q2. | How do I get copies of the papers? |
Professional Development Units
| Q1. | How many PDUs will I receive for attending conference activities? |
General Information
| Q1. | What is the dress attire? |
| A1. | Business attire is appropriate for all conference attendees. A reminder: Meeting room temperatures and personal comfort preferences vary widely. Since meeting rooms always seem to be cold, please bring either a jacket or a sweater. Back to Top |
Registration and PIN Numbers
| Q1. | Where can I find my PIN Number? |
| A1. | The PIN number was provided on your Registration Confirmation at the top right of the form and on the Registration Acknowledgement below the table of information on your registration. Back to Top |
| Q2. | Where do I use my PIN Number? |
| A2. | Your individual PIN can be used to access Meet the Attendees and My Schedule sections on the PMI website. It can also be used to make changes to your existing housing reservation. Back to Top |
| Q3. | I registered on site for the conference and did not get a PIN number at that time. |
| A3. | PIN numbers for those who registered on site will be emailed to the email address on record. Back to Top |
| Q4. | Can I join PMI and register for the conference at the same time? |
| A4. | Yes. Complete the new member application on the registration form and add payment to your conference registration fee. While this will immediately entitle you to PMI member rates for conference registration, please be aware that your membership benefits will not begin until payment has been received and your application has been processed by PMI. If you are a Canadian resident, your membership fees are subject to Canadian taxes. Do not register online. Please fax or mail your registration form with payment. A tax table in included on the print registration form. All fax and mail information is listed on the registration form. If you are a student, you must submit proof of enrollment with your membership application. Do not register online. Please fax or mail your registration form with payment. All fax and mail information is listed on the registration form. Back to Top |
| Q5. | It is time for me to renew my PMI membership. (Or, I’ve let my PMI membership lapse and I would like to rejoin now.) Can I do that on the Conference registration form? |
| A5. | Yes. On the membership application section of the conference registration form, where it states “New Member Fee” write over it “Renew” or “Rejoin” whichever may the case in your situation. If you are a Canadian resident, your membership fees are subject to Canadian taxes. Please fax or mail your registration form with payment. All fax and mail information is listed on the registration form. Back to Top |
| Q6. | Will I receive a registration confirmation letter? |
| A6. | An email confirmation will be sent to all those attendees and exhibitors who provide an email address. If an email address is not provided it should be faxed. If the attendee provides neither it will be mailed. Registration must be complete – this means payment in full or a purchase order. PO’s are accepted on a case-by-case basis. Back to Top |
| Q7. | How will I receive my name badge? |
| A7. | Badges will be available for pick up at the registration desk located in the Woodrow Wilson Registration Desk on the second level of the hotel meeting space. Back to Top |
| Q8. | What are the fees for guests and who can register as a guest? |
| A8. | Please refer to the conference registration form for prices. Only non-PMI members may register as a guest of an attendee. Back to Top |
| Q9. | I am a student, how do I register? |
| A9. | Students must submit proof of full-time enrollment in a degree-granting program at an accredited, or globally equivalent, college/university with their registration. Students are not able to register via the Web. Back to Top |
| Q10. | I am a retired member, how do I register? |
| A10. | Retired members cannot register via the web. The member must have been a PMI member for at least 5 years, and attendees must indicate their retired status at registration. Back to Top |
| Q11. | Is there cost involved to attend the Awards Ceremony and Reception? |
| A11. | Attendance for the awards ceremony is free and is open to all who are registered for the Research and Education Conference. Attendance for the reception is open to all those who attend the awards ceremony. Attendees must register in advance, as space is limited. Back to Top |
| Q12. | Can I register over the phone? |
| A12. | No. Registration and housing reservations will not be accepted by telephone. |
| Back to Top |
Payment
| Q1. | Are discounts available for more than one person from an organization attending the conference? |
| A1. | No. Back to Top |
| Q2. | Are scholarships available for the conference? |
| A2. | No. Back to Top |
| Q3. | Are student discounts available for the conference? |
| A3. | Yes. Please refer to the conference registration form for prices and requirements. Back to Top |
| Q4. | How do I obtain a receipt for my registration fee? |
| A4. | A confirmation will be e-mailed within 3-4 business days of receipt. If e-mail is not provided, confirmation will be faxed. If neither e-mail nor fax is provided, confirmation will be mailed to the street address provided in the registration form. Back to Top |
| Q5. | Must I pay a cancellation fee? |
| A5. | In fairness to all conference participants, it is necessary to charge a cancellation fee when a participant cancels his/her attendance prior to the conference. Please see cancellation policy for fees associated with this policy. Back to Top |
| Q6. | What types of payment methods are accepted? |
| A6. |
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| Q7. | Who do I contact with questions on my conference bill? |
| A7. | Please call + 1-866-812-3790 (within the United States or Canada) or + 1-905-593-3040 (from all other locations). You may e-mail your inquiries to info@pmireg.com. Back to Top |
Cancellations / Refunds
| Q1. | I registered, but I cannot come to the conference. What is the cancellation policy? |
| A1. | Full refunds, less $25.00 (US) processing fee per registrant, will be granted for cancellations received in writing prior to 1 May 2010. Refunds, less $50.00 (US) per registrant, will be granted to written requests received between 2 May 2010 and 30 June 2010. No refunds will be granted after 1 July 2010, but registration substitutions may be made in writing without penalty. All written requests should be faxed to +1-888-745-8757 or +1-905-812-3714. All applicable refunds will be issued following the close of PMI Research and Education Conference 2010. Refunds will not be given to registrants who do not attend without prior cancellation notice. Back to Top |
| Q2. | I registered, but I cannot attend. Can I send a substitute in my place? |
| A2. | Yes. Registration substitutions may be made in writing without penalty. If a nonmember substitutes for a PMI member, nonmember rates are applied. All written requests must be faxed to +1-877-969-9092 (within the United States or Canada) or +1-905-593-3041 (from all other locations). All applicable refunds will be issued following the close of the conference. Refunds will not be given to individuals who register and pay but do not attend. Back to Top |
| Q3. | Can I cancel on behalf of someone else? |
| A3. | This cannot be done. Verification in writing from the attendee must be received. Back to Top |
| Q4. | How will my conference fees be refunded? |
| A4. | Your conference registration fees will be refunded by the same method through which you paid them. If you paid with a credit card, your credit card will be refunded. If you paid by check (company or personal) your refund will be issued by check. Back to Top |
Downloading Content
| Q1. | How can I download the slide presentations from the conference? |
| A1. | Slides are available to and for the use of registered conference attendees only. They are available on the conference web site approximately 2 weeks after the conference and posted for 30 days. Back to Top |
| Q2. | How do I get copies of the papers? |
| A2. | Papers are available on the CD of Proceedings provided to registered conference attendees only and may also be downloaded approximately two weeks prior to the conference. The CD is included in your conference registration materials that can be picked up on site at the Registration Desk. Back to Top |
Professional Development Units
| Q1. | How many PDUs will I receive for attending Research and Education Conference activities? | ||||||||||||
| A1. | Earn up to 36 PDUs for attending the complete Research and Education Conference Program. More information on Continuing Certification Requirements can be found on the PMI website. Research and Education Conference PDU program and registration number will be available during and after the Research and Education Conference in both the conference proceedings and on this page. For information on how to report PDUs please visit: PDU Reporting Form.
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